Frequently Asked Questions (FAQs)
1. Who is this product for? This is for anyone looking to restore their body after a long, high-pressure day. Whether you are a busy professional managing work stress, a retiree seeking gentle relief, or someone struggling with chronic fatigue, poor sleep, or cold limbs, this tub is your nightly sanctuary. It provides the deep, therapeutic thermal relief you need to calm your nervous system and recover naturally in the comfort of your own home.
2. What makes this different from general foot bath tubs? Most tubs only cover your feet. Our Deep Soak Ritual features a 72cm heightened design that covers up to your knees, locking in thermal warmth and steam for a full-leg release that standard tubs simply can't match. Plus, it’s 100% cordless, noiseless, and collapses in seconds for easy storage.
3. How do I use the Over-The-Knee Deep Soaking Tub? It’s effortless: Unfold the tub, fill it with warm water (up to your desired depth), and enjoy your deep, over-the-knee soak. When finished, simply pour the water out, rinse, and fold it flat—it takes up less than 3 inches of space.
4. How long does shipping take? We offer free US shipping! Due to high demand for our launch sale, please allow 7-15 business days for delivery. We’ll provide real-time tracking so you can watch your ritual arrive at your doorstep. Most customers receive theirs sooner!
5. What is your return policy? We want you to love your Deep Soak experience! We offer a 30-day money-back guarantee on all unused items returned in their original packaging. Please note that for hygiene and safety reasons, we cannot accept returns on any tubs that have already been used. To keep our products affordable for everyone, customers are responsible for the return shipping costs to our designated US warehouse. We recommend using a tracked shipping method, as we cannot be held responsible for lost return packages. If you need to return an unused item, please reach out to our team at deepsoakritual@gmail.com to initiate the process.