Help & Questions

Frequently Asked Questions (FAQ)

1. Does this foot bath require electricity or batteries?

No. The DEEP SOAK over-the-knee tub is 100% non-electric, cordless, and EMF-free. It relies on our advanced multi-layer thermal insulation technology to lock in the temperature of the warm water you pour inside, giving you a completely silent and safe spa experience without any annoying motor noise.

2. How long does the water stay warm?

Thanks to our advanced seven-layer heat-locking cotton technology and zippered cover, the tub maintains a soothing, warm temperature for 30 to 45 minutes. You can enjoy a continuous, deep thermal soak without the need to constantly add hot water.

3. What shoe/foot size does this tub accommodate?

Our deepened, spacious base is designed to comfortably fit up to a US Men's Size 9.5 (approximately an 11-inch foot length). If your feet are size 9.5 or smaller, you will have plenty of room to stretch and enjoy the massage rollers at the bottom.

4. How do I empty and clean the tub when finished?

Taking care of your tub is simple:

1 Once finished, carefully carry the tub using our dual reinforced, heavy-duty handles to your bathroom or drain.

2 Pour the water out.

3 Rinse the interior with clean water. Our high-quality waterproof lining prevents dirt and odors from accumulating.

4 Hang or leave the tub upside down to fully air dry before folding it away.

5. How compact is it when folded?

Despite its generous knee-high capacity, the tub is highly portable and space-saving. It collapses down to just 3 inches in thickness, allowing you to slide it effortlessly under your bed, couch, or inside a closet. It also comes with a premium travel storage bag.

6. Can I use Epsom salts or essential oils in the tub?

Yes, absolutely! We highly recommend enhancing your night routine with magnesium Epsom salts or soothing lavender essential oils.We have even designed a convenient, zippered side pocket to keep your favorite salts and personal items within arm's reach during your ritual.

7. What is the 30-Day Money-Back Guarantee policy?

We want you to absolutely love your nightly reset ritual! We offer a 30-Day Money-Back Guarantee on all unused items returned in their original packaging. However, due to strict personal hygiene and sanitary standards, we cannot accept returns on any over-the-knee tubs that have already been used. To keep our products affordable for everyone, customers are responsible for the return shipping costs to our designated US warehouse. We recommend using a tracked shipping method, as we cannot be held responsible for lost return packages. Once your return is received and inspected, your refund will be processed to your original payment method.

If you need to return an unused item, please reach out to our team at deepsoakritual@gmail.com to initiate the process.